Renewals Manager (Cybersecurity)

Location: Kraków, Poland; hybrid work with 2 days onsite in the Kraków office

Company

hirify.global develops data security solutions focused on identity, visibility, and control for organizations worldwide.

What you will do

• Execute the volume renewal process and close customer contract renewals on time.
• Communicate directly with customers to negotiate terms and prepare renewal contracts.
• Forecast renewals accurately and provide realistic monthly and quarterly attainment projections.
• Improve customer retention, customer experience, and automation across the renewal journey.
• Analyze the customer base and identify upsell and cross-sell opportunities.
• Partner with Customer Experience and Revenue Operations on renewal process improvements.

Requirements

• At least 2 years of experience in renewal execution and negotiation.
• Consistent record of achieving sales or renewal targets.
• Experience working in rapidly changing environments and improving existing processes.
• Familiarity with Salesforce and opportunity data management tools.
• Strong communication, interpersonal, customer empathy, and negotiation skills.
• Proactive, results-driven, collaborative approach with proficiency in sales technology.

Culture & Benefits

• Competitive health benefits.
• Continuous learning and development opportunities.
• Team-oriented, collaborative, and innovative work environment.
• Regular company town halls and opportunities for career growth and advancement.
• Values centered on customer focus, excellence, transparent ownership, clear thinking, innovation, expertise, and collaboration.