Event Travel Manager

Location: Remote (USA)

Salary: $68,000–$72,000 USD per year

Company

hirify.global is an AI-powered business travel and expense platform that helps frequent travelers arrange trips and enables finance teams to automate expense management.

What you will do

• Provide personalized travel support for event travelers before, during, and after trips.
• Handle cancellations, changes, and updates for hotel, flight, car, and rail bookings.
• Provide accurate fare information and troubleshoot booking issues using agent tools.
• Work with client contacts to define program objectives, success measures, and service outcomes.
• Coordinate event travel programs from the post-sale stage through final billing, maintaining project documentation and service agreement compliance.
• Support the Event Travel Team Lead and stay current on hirify.global products, travel industry updates, and platform knowledge.

Requirements

• Must be based in the United States and able to support US clients.
• One to three years of group travel planning experience is preferred.
• Four or more years of GDS experience is preferred, especially Sabre with PNR building and ticketing; Amadeus and NDC experience are also preferred.
• Strong understanding of travel bookings, professional communication, client-facing video calls, and project management.
• Proficiency with Microsoft Excel, Word, PowerPoint, Google Workspace, and Slack, with the ability to learn new technology.
• Ability to multitask, resolve urgent issues efficiently, maintain professional customer service, and work early mornings, late evenings, and weekends when required.

Culture & Benefits

• High-performance environment focused on autonomy, excellence, and fast-paced professional growth.
• Healthcare coverage, insurance offerings, wellness resources, and mental health support.
• Retirement savings programs and opportunities to participate in equity plans.
• Flexible time off, country-specific holidays, and paid parental leave.
• Connectivity and commuting support, plus travel-related benefits.

Hiring process

• Resumes may be evaluated with an AI-assisted employment decision tool.
• Human recruiters and hiring managers make all final decisions.
• Candidates may request a human-only application review.