Visa & Travel Manager

Travel & Visa Manager

We are looking for an experienced Travel & Visa Manager to take full ownership of the company’s international travel and visa processes.

This is a highly hands-on role for someone with deep practical expertise in visa and immigration matters, particularly for CIS passport holders. You will be responsible for making sure employees can travel smoothly and confidently — from the initial visa research and document preparation to flights, accommodation, transfers, and on-the-ground support.

This is not a purely administrative travel role. Visa expertise is at the heart of the position.

What you will do

• Own the end-to-end travel arrangements for employees, including flights, hotels, transfers, itineraries and budgets.
• Take full ownership of the visa process: research requirements, prepare and verify complete document packages, arrange appointments and ensure employees are fully prepared for their applications.
• Monitor changes in visa requirements, immigration regulations and entry rules across multiple countries.
• Develop particular expertise in visa and immigration processes affecting CIS passport holders.
• Communicate directly with consulates, visa centres, hotels, travel providers and other external partners.
• Plan and coordinate company offsites and international team trips, including a larger company-wide retreat once a year.
• Travel occasionally to support company events and resolve logistical issues on site.
• Handle urgent and unexpected situations calmly and efficiently — cancelled flights, visa delays, last-minute itinerary changes and other travel-related issues.
• Continuously improve travel and visa processes to make them more efficient, reliable and cost-effective.
• Maintain a high standard of service and make the employee travel experience as smooth as possible.

What we’re looking for

• 3-5+ years of hands-on experience in travel management and visa/immigration coordination.
• Strong, proven expertise in visa processes and immigration requirements. Experience with CIS passports is particularly important.
• Practical experience preparing visa applications and complete supporting documentation, not just general knowledge of visa requirements.
• Solid understanding of international travel logistics, including flights, accommodation, transfers and travel planning.
• Strong English (B2+) and fluent Russian.
• Excellent organizational and project-management skills with the ability to manage multiple processes and deadlines simultaneously.
• Strong communication skills and confidence communicating with employees, hotels, consulates, visa centres and external partners.
• A calm, proactive and solution-oriented approach, especially when dealing with stressful or time-sensitive situations.
• High attention to detail and a strong sense of personal responsibility.
• A genuine service mindset and desire to provide a five-star employee experience.
• Willingness to travel occasionally and support company offsites in person.
• Comfortable working within a GMT+4 ± a few hours schedule.

Who will thrive in this role

We are looking for someone who can take complete ownership of a travel or visa process without constant supervision.

You should be the kind of person who, when something goes wrong, doesn’t panic or simply escalate the problem — you immediately start looking for a solution.

The ideal candidate combines deep visa expertise, strong travel-management skills, exceptional organization and a mature, service-oriented personality.

Why join

• Stable international company in the trading and financial services industry
• Fully remote position
• Flexible working schedule
• Competitive and stable compensation with annual performance-based growth
• 40 paid days off per year
• Full health insurance coverage
• Company-provided equipment and work tools
• Support for relevant professional courses and conferences
• Wellness benefits, including sports and mental health/counselling compensation
• High level of ownership and autonomy
• International team and long-term career opportunity