11 часов назад
Manager - Client Comp Processing
77 971 - 129 883$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Manager - Client Comp Processing (Financial Services): Leading a 10–12-person client compensation operations team supporting advisors through service requests, file processing, and accurate compensation information with an accent on coaching, operational accuracy, and cross-functional collaboration. Focus on improving advisor-facing workflows, overseeing commission payout initiatives, resolving escalated operational issues, and strengthening audit controls.
Location: Fort Mill/Charlotte, United States
Salary: $77,971–$129,883 per year
Company
is a U.S. wealth management firm supporting financial advisors and institutions with affiliation models, investment solutions, fintech tools, and practice management services.
What you will do
- Lead and develop a team of 10–12 employees supporting advisors and their staff through calls, emails, and compensation file processing.
- Set individual development goals, conduct one-on-one meetings, and provide coaching, mentoring, and live feedback.
- Improve advisor-facing performance metrics, compensation workflows, and operational processes.
- Lead firm-wide and cross-department projects that enhance advisor experience and commission payout operations.
- Coordinate recovery efforts for aged requests, escalations, and other complex operational issues.
- Review audit controls, mitigate risk, remove redundant requirements, and improve transparency with audit partners.
Requirements
- 5+ years of experience leading and developing others.
- Series 99 license required, or must be obtained within 90 days.
- Leadership, motivational, organizational, and critical-thinking skills.
- Ability to collaborate with people across different business areas and organizational levels.
- Understanding of the financial advisor role and the ability to work in a fast-paced, metric-driven environment.
Nice to have
- Managerial or supervisory experience directly leading employees.
- Workforce management experience, including planning, scheduling, and oversight.
- Experience with Excel, Oracle, Salesforce, Client Works, BETA, Varicent, or Microsoft Office.
- Tableau experience for reporting and dashboard creation.
- Associate or bachelor’s degree, or substantial relevant professional experience.
Culture & Benefits
- Full-time employment in a collaborative, team-oriented environment.
- 401(k) matching, health benefits, employee stock options, and paid time off.
- Volunteer time off and additional total rewards benefits.
- Culture focused on integrity, continuous improvement, exceptional client experiences, and shared success.
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