Manager, US Client Onboarding (Asset Management)

Location: Chicago, hybrid

Salary: USD 120,000–140,000 yearly, plus eligibility for an annual discretionary bonus.

Company

Legal & General Asset Management is a global investment business serving individual savers, pension scheme members, and institutional clients across public and private markets.

What you will do

• Manage the day-to-day activities of a team of approximately nine FTEs delivering client, product, and counterparty onboarding.
• Oversee onboarding pipelines, capacity, prioritization, timelines, quality, and delivery against business requirements.
• Partner with Investments, Distribution, Legal, Compliance, Client Service Operations, and global onboarding teams.
• Act as an escalation point for onboarding issues, risks, and operational challenges.
• Support hiring, training, development, engagement, and performance across the onboarding team.
• Drive process improvements, program implementation, operational controls, and client experience enhancements.

Requirements

• 10+ years of relevant experience.
• Strong understanding of investment products and onboarding processes within asset management.
• Experience managing or supervising teams in the investment management industry.
• Experience in onboarding, implementation, or client service operations.
• Strong organizational, communication, collaboration, and prioritization skills.
• Demonstrated ability to manage operational processes and drive team-level improvements.

Culture & Benefits

• Hybrid work environment in Chicago.
• Health insurance options, including an HSA, dental, vision, life, disability, and supplemental health benefits.
• 401(k), paid vacation, sick time, flexible spending accounts, and commuter and transit programs.
• Equal employment opportunity employer with a focus on inclusion and non-discrimination.