Area Director - Japan (AI)

Location: Greater Tokyo Area; full-time remote or hybrid in Tokyo

Company

hirify.global provides an AI-powered commercial intelligence platform for hotels and hospitality businesses.

What you will do

• Own new business ARR, churn, retention, and account expansion across Japan and Korea, initially focusing approximately 80% on Japan.
• Build and execute go-to-market priorities, pipeline coverage, forecasting discipline, and the local commercial playbook.
• Support strategic enterprise sales conversations and resolve complex customer escalations.
• Lead Account Management outcomes across adoption, renewals, churn, and expansion.
• Hire, onboard, coach, and develop Sales and Account Management professionals.
• Use commercial data and practical AI to improve forecasting, reporting, business cases, and team productivity.

Requirements

• Native Japanese and professional English fluency required.
• 8+ years of SaaS leadership experience covering both new-business sales and Account Management.
• Experience managing enterprise customers, complex buying groups, hotel groups, chains, or similar organizations.
• Strong understanding of SaaS products, adoption data, account-health signals, integrations, PMS migrations, and incident root causes.
• Experience coaching individual contributors and managers in a cross-functional, international environment.
• Strategic and hands-on approach, with strong forecasting, pipeline, churn, NRR, and ARR expertise.

Nice to have

• Hospitality, hospitality technology, travel technology, OTA, or enterprise SaaS experience.
• Revenue management, BI, PMS, or related hospitality technology experience.
• Experience managing multiple countries, including Korea.
• Korean language skills.

Culture & Benefits

• Collaborative, customer-centric environment with a global Revenue team across 24 countries.
• Flexible time off and autonomy to manage work-life balance.
• Workshops, frameworks, and training for professional development.
• Opportunity to influence products used by hospitality businesses worldwide.
• Referral bonuses for bringing in new talent.