Business Development Manager (E-commerce)

Location: Tokyo, Japan; hybrid work

Company

hirify.global operates a global marketplace for reliable, affordable refurbished devices, helping reduce the environmental impact of consumer technology.

What you will do

• Develop and implement go-to-market strategies to acquire, onboard, and nurture new sellers.
• Build relationships with key sellers and improve adoption, commitment, satisfaction, and retention.
• Analyze sales and quality performance to identify opportunities involving listings, supply, pricing, and product or category trends.
• Conduct strategy calls, business reviews, and seller or partner visits tailored to different business models.
• Develop partnerships with industry players, service providers, and affiliates in Japan’s refurbished electronics and e-commerce sectors.
• Lead seller-related cross-functional projects with customer care, quality, marketing, and product teams.

Requirements

• 5–7 years of experience in sales, business development, and account management.
• Proven experience acquiring sellers or partners and maintaining strong client relationships.
• Project management experience with the ability to coordinate across teams, time zones, and multicultural environments.
• Strong time management, pipeline management, prioritization, ownership, and accountability skills.
• Native Japanese and business-level English communication skills in writing and speaking.
• Strong interpersonal skills and an understanding of Japanese and cross-cultural environments.

Nice to have

• Experience with AI, data tools, or building automations.
• Experience with Salesforce, SQL, Tableau, or other AI tools.
• Previous e-commerce or fast-growing startup experience.
• Chinese language skills.

Culture & Benefits

• Mission-driven work focused on increasing the impact of refurbished technology.
• Hybrid work with two remote days per week, one remote work week per quarter, and three flexible remote days.
• Employee Resource Groups, mentorship programs, accessibility policies, and cultural competency training.
• Impact-driven work with hands-on career development in an innovative, fast-paced environment.
• Inclusive workplace supporting diverse backgrounds, experiences, and perspectives.

Hiring process

• Recruiter interview with the People Partner APAC.
• Hiring manager interview with the General Manager APAC.
• Stakeholder interviews with business development, customer care, and business management representatives.
• BM Value interview with the Chief Commercial Officer.