Key Account Specialist

Location: Warsaw office, Poland; hybrid model with 3 days per week in the office

Company

LIPTON Teas & Infusions is a global tea business with brands including Lipton, Pukka, Tazo, T2, Lyons, and PG Tips.

What you will do

• Support Key Account Managers in daily communication and servicing of major modern retail clients, including Biedronka, Lidl, Dino, Netto, and Aldi.
• Manage client price lists and verify pricing accuracy for invoicing.
• Oversee client invoicing and settlement processes.
• Prepare sales reports and recommendations and support promotional effectiveness monitoring.
• Contribute to promotional and sales planning and implement logistical changes for assigned clients.
• Manage commercial documentation, contracts, budget files, and information flow with internal departments.

Requirements

• Good knowledge of MS Excel, including working with large datasets and multiple clients.
• Strong analytical thinking and good communication skills.
• Ability to work independently and collaboratively in a team.
• Very good organization, a proactive attitude, and a goal-oriented mindset.
• Good command of English at B2 level.
• Previous sales experience is not required.

Culture & Benefits

• Yearly salary review and annual performance-based bonus.
• Private medical care and employer-paid life insurance.
• Monthly cafeteria points and holiday reimbursement.
• Two retirement pension plans.
• Discounted company products, structured onboarding, and continuous learning opportunities.
• Cross-functional collaboration with global teams.

Hiring process

• Usually consists of 2–3 stages depending on the role's seniority.
• CVs are typically reviewed within two weeks.