Key Account Manager - QLD

Location: Heathwood, Queensland, Australia

Company

Deliver reusable supply chain and packaging solutions through Viscount’s pooling and manufacturing portfolio, serving fresh produce, bakery, protein, seafood, and dairy sectors.

What you will do

• Lead retention, development, and growth across more than 120 Queensland customer accounts.
• Build long-term customer partnerships and position Viscount as a preferred provider of reusable supply chain solutions.
• Identify, develop, and convert new business opportunities with existing and prospective customers.
• Manage account budgets, forecasts, commercial performance, risks, opportunities, and growth priorities.
• Support pricing strategies and commercial outcomes aligned with business objectives.
• Collaborate with Operations, Customer Service, Quality, Production, and Engineering on demand planning, supply continuity, and service excellence.

Requirements

• Strong customer focus, relationship management, stakeholder engagement, and influencing skills.
• Commercial acumen with the ability to identify growth opportunities.
• Experience managing strategic customer accounts in a fast-paced environment.
• Excellent negotiation, problem-solving, decision-making, and communication skills.
• Proficiency in Microsoft Office, Salesforce or other CRM systems, and reporting tools.
• Experience in supply chain, manufacturing, reusable packaging, pooling, or fresh food industries is preferred.

Culture & Benefits

• Visible commercial role in a key growth market.
• Work closely with customers and cross-functional teams.
• Contribute to practical, sustainable supply chain solutions and circularity initiatives.