Account Manager (Logistics)

Location: Melbourne, Australia

Company

hirify.global provides technology-driven global trade and logistics solutions for businesses of all sizes.

What you will do

• Own business growth across a portfolio of clients through upselling and cross-selling supply chain and technology products.
• Lead discovery conversations, understand client goals and industries, and deliver solutions that deepen relationships.
• Act as a trusted advisor, advocate for client needs, and develop mutually beneficial solutions.
• Run regular client meetings and business reviews to demonstrate value, identify opportunities, and drive retention.
• Work with Supply Chain Operations, Procurement, Implementation, and Trade & Financial Services teams to execute client strategies.
• Monitor client health and champion adoption of the hirify.global platform.

Requirements

• At least 5 years of experience in sales, account management, or supply chain operations.
• Background in logistics, freight forwarding, or supply chain.
• Strong client-service orientation and the ability to challenge the status quo.
• Excellent communication, negotiation, organisation, and problem-solving skills.
• Strategic thinking combined with hands-on execution.

Nice to have

• Experience in retail, electronics, or technology industries.
• Experience collaborating with global teams.
• Experience with AI adoption.

Culture & Benefits

• Opportunity to help establish hirify.global’s commercial presence, processes, and culture in Australia.
• Global learning programs and career development opportunities.
• Exposure to AI applications in the freight forwarding industry.
• Competitive base salary, performance bonus, and a guaranteed transition bonus.
• Superannuation, monthly health stipend, phone bill and travel reimbursement, and company stock.