5 дней назад
Workplace Experience Manager (Customer Business Center)
70 000 - 90 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Workplace Experience Manager (Customer Business Center) (Robotics/AI): Managing the Sunnyvale site, reception desk, visitor operations, vendors, workplace readiness, and all-employee events with an accent on executive-facing hospitality, site presentation, security, and independent decision-making. Focus on maintaining a demo-ready workplace, coordinating vendors and onboarding logistics, planning seating for site growth, and resolving facility and safety risks.
Location: Sunnyvale, California, United States; on-site only Monday–Friday, 100% on-site with no remote flexibility
Salary: $70,000–$90,000 annual salary
Company
is a human-centered robotics company developing AI-powered humanoid robots for manufacturing, logistics, healthcare, the home, and other applications.
What you will do
- Own the daily operation and workplace experience of the Sunnyvale site, including the reception desk and front-of-house presence.
- Greet and direct employees, guests, vendors, executives, and VIPs while managing visitor check-in, badging, and visitor-management systems.
- Keep the office and executive briefing center clean, stocked, secure, functional, and ready for demonstrations and VIP visits.
- Build and manage local vendor relationships, including janitorial, catering, beverage, and office-supply providers.
- Partner with HR and Recruiting on onboarding, workspace setup, access coordination, and first-day readiness.
- Lead all-employee workplace and culture events, manage seating and workspace planning, and proactively address facility, safety, and vendor risks.
Requirements
- 3–5 years of experience in reception, hospitality, guest services, workplace experience, office administration, or facilities coordination.
- High school diploma or equivalent.
- Ability to independently operate a site, anticipate needs, make day-to-day decisions, and follow escalation pathways.
- Comfort personally staffing a reception desk and working with everyone from vendors to C-level leadership.
- Strong vendor coordination, communication, discretion, interpersonal judgment, and familiarity with visitor-management and ticketing systems such as Envoy and Jira.
- Ability to work on-site in Sunnyvale Monday–Friday and occasionally work overtime for events or emergencies.
Nice to have
- Associate or bachelor’s degree, or coursework in business administration, hospitality, or workplace management.
- Experience in a guest- or executive-facing environment.
Culture & Benefits
- Independent ownership of a high-visibility workplace and customer business center.
- Fast-paced, ambiguous, early-stage site environment.
- Collaboration with Facilities, Executive Assistance, HR, and Recruiting teams within clearly defined role boundaries.
- Physical requirements include moving throughout the office, staffing the reception desk for extended periods, and lifting office supplies up to 25 pounds.
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