Fulfillment Associate (Customer Service, Order Entry/Administration, Vendor & Inventory Management)

Location: Glen Allen, Virginia, USA. Onsite Monday–Friday, 9:00am–5:00pm; no remote work permitted.

Salary: $25,200–$42,300 USD per year.

Company

hirify.global provides professional information services, software tools, content, and services that support critical business, legal, regulatory, healthcare, and operational decisions.

What you will do

• Enter customer orders accurately into order management systems.
• Complete order administration and maintain operational documents and records.
• Prepare packages for shipment and support timely order fulfillment.
• Coordinate with third-party vendors and assist with vendor-related fulfillment activities.
• Perform inventory checks, report discrepancies, and assist with demand planning under supervision.
• Respond to basic customer inquiries and support customer service standards and general administrative needs.

Requirements

• Onsite availability in Glen Allen, Virginia, USA, Monday through Friday, 9:00am–5:00pm.
• Proficiency with order entry software and systems.
• Accuracy and attention to detail in order processing.
• Basic understanding of customer service and inventory checks.
• Effective verbal and written communication, time management, prioritization, and collaborative work skills.
• Ability to maintain and organize operational documentation.

Culture & Benefits

• Full-time onsite schedule with no weekend work.
• Medical, dental, and vision plans.
• 401(k), FSA/HSA, and commuter benefits.
• Tuition assistance, vacation and sick time, and paid parental leave.
• In-person interviews may be required as part of the hiring process.

Hiring process

• Interviews are conducted in person and must reflect the candidate’s own skills, experience, and communication style.
• AI-generated responses and third-party assistance during interviews are not permitted and may result in disqualification.