Senior Sales Operations Analyst (AI)

Location: New York City, hybrid

Salary: $84,000–$132,000 per year base; expected OTE of $95,000–$136,000 per year, including bonus or commission.

Company

hirify.global provides a customer engagement platform that helps brands deliver personalized experiences through cross-channel messaging, journey orchestration, and AI-powered decisioning.

What you will do

• Lead annual AMER territory planning and develop capacity models covering headcount, territory coverage, and quota scenarios.
• Recommend improvements to sales processes and identify bottlenecks as the organization scales.
• Partner with Business Systems to scope, prioritize, and validate Salesforce flows and automations.
• Design dashboards in Tableau, Looker, Salesforce, and Clari to provide real-time performance visibility.
• Analyze sales data, KPIs, and trends while supporting forecasting cadences and maintaining trustworthy forecast data.
• Identify and design AI-driven workflows that automate manual Sales Operations activities and improve team efficiency.

Requirements

• Bachelor’s degree in a quantitative or business-oriented field, or equivalent practical experience.
• 4+ years of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high-growth B2B SaaS company.
• Understanding of Salesforce flows and automations, with experience partnering with Business Systems teams.
• Hands-on experience with sales technology such as Clay, ZoomInfo, Clari, Gong, or Fullcast.
• Proficiency with Google Sheets and BI tools such as Tableau or Looker, including building dashboards from scratch.
• Strong analytical, problem-solving, communication, stakeholder management, and data-driven decision-making skills.

Culture & Benefits

• Hybrid working environment with a curated in-office experience focused on community and collaboration.
• Equity grants, retirement and employee stock purchase plans, and flexible paid time off.
• Medical, dental, vision, life, disability, fertility, and equal paid parental leave benefits.
• Professional development through career pathing, learning platforms, and an annual learning stipend.
• Employee Resource Groups, volunteer opportunities, donation matching, and a collaborative workplace culture.

Hiring process

• AI-assisted tools may be used to screen application materials and support scheduling, interview recording, and interview-note summaries.
• Recruiting teams remain involved in hiring decisions; candidates in applicable locations may request manual review or an alternative selection process.