Contract Support Coordinator and Order Management (SAP/Salesforce)

Location: Sussex, Wisconsin, USA

Company

hirify.global develops power and energy solutions that protect homes, support businesses, and contribute to a more resilient and sustainable energy future.

What you will do

• Review and validate contracts, purchase orders, and new account information.
• Create and maintain customer accounts and related contract records in internal systems.
• Organize, upload, and maintain contract documentation and account setup records.
• Support onboarding for new accounts and complete required account creation, update, and modification forms.
• Track contract statuses, payment milestones, and onboarding progress for stakeholders.
• Prepare regular status reports for leadership and collaborate with Sales, Operations, and other internal teams.

Requirements

• Bachelor’s degree in Finance, Engineering, Law, Business, Contract Management, or a related field, or equivalent experience.
• At least 5 years of experience working with SAP and Salesforce.
• At least 7 years of experience in customer service, sales, or account management.
• Strong organizational, time management, communication, customer service, critical-thinking, and analytical skills.
• High attention to detail, strong computer skills, and proficiency in Microsoft Office.
• Ability to work on site in Sussex, Wisconsin, USA; occasional travel may be required.

Culture & Benefits

• Health, dental, vision, 401(k), and other benefits.
• Product loan and discount programs.
• Volunteer Time Off and opportunities to support communities affected by storms.
• Team-oriented workplace with employee celebrations and Fun Days.
• Inclusive environment focused on equity and respect.