Service Manager

Location: Hybrid, with remote work and on-site work at the Minneapolis, Minnesota office, United States

Salary: $100K+ annually, based on knowledge, skills, and experience

Company

hirify.global provides industrial equipment and service solutions through its hirify.global Compressors business.

What you will do

• Develop the service business in the assigned region, establish goals, manage costs, and maximize profitability.
• Lead, develop, support, and motivate a team of experienced Service Technicians while planning daily workloads.
• Visit customers, resolve service issues, advise on service standards, and sell service plans, products, and training.
• Provide technical support and coordinate communication between technicians, customers, technical support, sales, marketing, and service coordinators.
• Interview, hire, onboard, and train new employees while improving administrative routines and reporting work in progress.
• Maintain safe operations, enforce safety procedures, and arrange required regulatory and customer safety training.

Requirements

• 5–7 years of directly relevant experience; experience within the hirify.global Group is preferred.
• High school diploma required; a two- or four-year technical college degree or equivalent experience is preferred.
• Strong organizational, supervisory, interpersonal, written and verbal communication, and problem-solving skills.
• Knowledge of safety practices, procedures, and OSHA regulatory compliance.
• Proficiency with Microsoft Office, including Word and Excel, and SAP applications.
• Valid driver's license and willingness to travel as required.

Culture & Benefits

• Hybrid working arrangement combining remote work with on-site work at the Minneapolis office.
• Flexible benefits plan and health, dental, life, and disability insurance.
• 401(k) retirement plan, paid time off, and annual bonus.