Customer Service Technician I (Medical Equipment)

Location: Fresno District, Fresno, California, United States; onsite work involving driving to healthcare locations and the district site.

Salary: $17.35–$26.72 per hour.

Company

hirify.global provides medical equipment management services for hospitals, healthcare facilities, and local service centers.

What you will do

• Safely load, secure, deliver, retrieve, and transport medical equipment between customer locations and the district office.
• Educate customers on equipment features and functionality during delivery.
• Process, clean, inspect, and test medical equipment.
• Maintain accurate inventory records and complete documentation for billing and regulatory compliance.
• Support a 24/7 service schedule, including evenings, weekends, holidays, and emergency off-hours when required.

Requirements

• At least 21 years old with a high school diploma or equivalent.
• Current, valid, unrestricted driver’s license and a safe driving record.
• Customer service experience; hospital experience is helpful.
• Basic computer skills.
• Ability to lift or push up to 75 pounds and perform prolonged standing, walking, bending, climbing, kneeling, and related physical activities.

Culture & Benefits

• Medical, dental, and vision insurance options.
• Short- and long-term disability, life insurance, flexible spending accounts, and health savings accounts.
• Paid time off and a 401(k) savings plan with employer match.
• Tuition reimbursement, employee discounts, Daily Pay, employee assistance, and wellness programs.
• Vaccination requirements may apply based on customer or company requirements; required vaccinations are covered at participating clinics.