Personal Lines Senior Account Manager (High Net Worth)

Location: On-site in Naperville, Illinois, United States

Salary: $70,000–$85,000 per year

Company

A global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related solutions.

What you will do

• Serve as the primary contact for complex high-net-worth personal insurance clients.
• Lead client service delivery, coordination, prioritization, and quality control across the service team.
• Mentor Account Managers and Account Associates and support their professional development.
• Partner with Producers and Account Executives on client strategy, renewals, and service commitments.
• Manage new business and renewal processes, including timelines, deliverables, and stakeholder communication.
• Negotiate coverage, pricing, and terms with carriers and underwriters while identifying risks, coverage gaps, and opportunities to improve insurance programs.

Requirements

• Active Property & Casualty insurance license for the state in which the agency operates.
• Advanced knowledge of insurance products and management platforms, plus advanced Microsoft Office skills.
• At least 7–10 years of experience in insurance or a closely related field.
• Experience managing complex high-net-worth accounts and supporting producers or sales teams.
• Ability to lead, mentor, and influence others without direct authority.
• High school diploma required; a college or bachelor’s degree in business or a related field is preferred, or equivalent relevant experience.

Nice to have

• Professional insurance designations or a commitment to pursuing or maintaining them.

Culture & Benefits

• On-site collaboration is expected to support team leadership and cross-functional partnership.
• Medical, dental, vision, life, and disability insurance.
• Paid time off, holidays, paid sick time, and an Employee Assistance Program.
• 401(k) with immediate vesting, HSA and FSA options, commuter benefits, and employee discounts.
• Paid maternity and paternity leave, including for adoptive parents, plus legal plan and pet insurance options.