Solutions Engineer (AI)

Location: United States

Company

hirify.global provides a subscription commerce platform, while its subsidiary Firstbase helps companies manage employee equipment, physical goods, and device lifecycle operations.

What you will do

• Own the technical side of enterprise sales opportunities, from qualification and discovery through evaluation and deal support.
• Map customer IT environments, device lifecycle processes, MDM, identity, procurement, remote-work operations, integrations, and security requirements.
• Deliver standard and customized value-based demos for IT operators, executives, and other stakeholders.
• Handle technical objections, security questionnaires, RFPs/RFIs, architecture reviews, and competitive differentiation.
• Configure and troubleshoot APIs, identity, ITSM, MDM, workflow, and automation integrations, then document requirements for implementation and Customer Success.
• Build business cases and value propositions, share customer insights with Product and Engineering, and enable Sales, Partners, and Marketing with technical assets.

Requirements

• BA/BS degree or equivalent relevant skills and experience.
• 3+ years of experience in Solutions Consulting, Sales Engineering, or another customer-facing technical role.
• Experience with MEDDIC, Value Selling, or a similar structured sales methodology.
• Strong IT or software background, including end-user computing, laptop configuration, MDM, imaging, compliance, and Apple and Windows device management.
• Experience with integrations, APIs, and automation; familiarity with webhooks, MDM, and identity technologies such as SSO, SAML, and OAuth is beneficial.
• Practical AI fluency, including evaluating use cases, reviewing AI output, explaining accuracy, data, and security limitations, and designing human-in-the-loop workflows.

Nice to have

• Experience with LLM tools, agents, or AI-assisted workflows such as n8n or Zapier.

Culture & Benefits

• Collaborate with a distributed team across the United States and Europe.
• Work in an environment focused on inclusion, diversity of experience, and individuality.
• Partner closely with cross-functional teams, clients, stakeholders, Product, Engineering, Sales, and Customer Success.