Assignment Coordinator

Location: hirify.global Vancouver Campus, Vancouver, BC, Canada

Salary: $4,594.00–$4,827.00 CAD monthly

Company

hirify.global is a university providing research, learning, and student housing services.

What you will do

• Coordinate residence offers, room assignments, transfers, cancellations, subletting applications, and priority housing requests across student housing properties.
• Review accessibility recommendations and eligibility issues, collaborating with the Centre for Accessibility and other university departments.
• Generate vacancy, waitlist, occupancy, fee, and arrears reports, and use the Student Housing Database to maintain accurate assignment data.
• Coordinate housing and meal plan payments, arrears follow-up, payment plans, deferments, sponsorship payments, refunds, and contract termination decisions.
• Provide student-centered advising to residents, prospective residents, parents, and guardians on admissions, eligibility, fees, and cancellations.
• Investigate complaints, appeals, and complex cases, communicate sensitive decisions, and provide training or coverage for other coordinators.

Requirements

• High school graduation, a two-year post-secondary diploma, and four years of related experience, or an equivalent combination of education and experience.
• Clear verbal and written communication, active listening, tact, discretion, and the ability to remain calm when handling sensitive or difficult situations.
• Accuracy, attention to detail, initiative, sound judgment, and the ability to work independently with minimal supervision.
• Ability to prioritize, multitask, manage interruptions, meet deadlines, and adapt to changing systems.
• Advanced use of word processing, spreadsheet, database, email, and presentation applications, including Outlook, Word, Excel, Adobe Acrobat, and PowerPoint.
• Commitment to equity, diversity, inclusion, and respect for diverse perspectives.

Nice to have

• Experience working in a student service environment.
• Knowledge of the hirify.global Vancouver campus.

Culture & Benefits

• Full-time staff position covered by CUPE 2950.
• Fixed-term leave replacement through October 22, 2027.
• Work includes formal training of new assignment coordinators and possible oversight of student employees.
• Participation in staff meetings and scheduled training is expected.