7 дней назад
Front End Lead Full Time
21 - 26$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Front End Lead Full Time (Retail Operations): Supervising frontline teams and delivering member service at a BJ’s Wholesale Club location with an accent on membership programs, cashier operations, self-checkout, and service standards. Focus on coaching team members, driving membership and productivity metrics, resolving escalated member issues, and maintaining efficient point-of-sale operations.
Location: Deer Park, NY #0359; onsite retail work
Salary: $20.50–$25.63 per hour
Company
operates wholesale clubs supported by more than 30,000 team members and provides membership-based retail services.
What you will do
- Supervise the front end, including cashiers, self-checkout, scan-and-pan lanes, and the membership desk, when the Front End Manager is absent.
- Coach, teach, motivate, recognize, and develop frontline team members.
- Drive membership acquisition, retention, loyalty, engagement, service, speed, and productivity metrics.
- Handle point-of-sale operations, payments, refunds, credits, receipts, coupons, and accurate merchandise scanning.
- Resolve escalated member concerns and assist with self-checkout and other operational or technical issues.
- Monitor staffing, workflow, cleanliness, compliance, and daily club standards.
Requirements
- Prior leadership experience is preferred.
- Membership or sales knowledge and experience are preferred.
- Prior cashier experience is preferred.
- Basic math skills are required.
- Regular, predictable, full attendance is an essential job function.
- The role requires frequent movement on hard surfaces, bending, reaching, stooping, and lifting objects up to 30 pounds; heavier objects may require assistance.
Culture & Benefits
- Weekly pay.
- Free BJ’s memberships for the employee and one household member.
- Paid vacation, personal, sick, holiday, bereavement, and jury duty leave.
- Medical, dental, vision, HSA, and flexible spending account options.
- 401(k) plan with company match and an employee stock purchase plan with a 15% discount.
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