Inside Sales Lead

Location: Denver, CO; onsite at the local Distribution Center

Salary: $24.00–$30.00 per hour, with possible eligibility for a 15% overnight shift differential.

Company

hirify.global manufactures and distributes surface products while supporting Business Partners through customer service, ordering, and delivery coordination.

What you will do

• Provide phone and email support to Business Partners with a white-glove customer service approach.
• Schedule, enter, monitor, and follow up on slab orders, deliveries, allocations, and will-call dates.
• Coordinate with Distribution Center leadership, Market Representatives, Finance, Sales Operations, and Manufacturing on routes, inventory, order holds, and product arrival estimates.
• Answer questions about pricing, inventory, and product alternatives, including options when requested designs are unavailable.
• Use the online ordering portal and internal tools to support and train Business Partners.
• Maintain accurate Salesforce records and open-order summaries, assign field sales action items, and support brand promotion through social media.

Requirements

• High school diploma required; an associate’s degree is preferred.
• At least three years of customer service and/or inside sales experience.
• Excellent customer service, interpersonal, verbal, and written communication skills.
• Strong organization, attention to detail, accuracy, multitasking, and prioritization skills.
• Proficiency with Google Workspace, Oracle, and Microsoft Office.
• Ability to work autonomously, collaborate cross-functionally, work overtime as needed, and lift up to 40 pounds of samples and marketing materials.

Nice to have

• Associate’s degree.
• Experience with Tableau, Salesforce, or similar CRM software.

Culture & Benefits

• Health and dental insurance, life insurance, disability insurance, and flexible spending account.
• Paid time off and seven paid holidays.
• 401(k) with matching and discretionary profit sharing.
• Tuition reimbursement, professional development assistance, and an employee assistance program.
• Employee discount, referral program, and a focus on employee well-being, inclusivity, philanthropy, and community support.