Loan Coordinator / Lender Liaison (Mortgage Operations)

Location: South Africa; remote. Working hours: U.S. business hours. Availability: 30+ hours per week.

Company

hirify.global is hiring for a client seeking support for mortgage lending and real estate finance operations.

What you will do

• Coordinate communication with lenders, underwriters, and internal stakeholders throughout the loan lifecycle.
• Track active loan files from submission through closing, including conditions, documentation, approvals, deadlines, and next steps.
• Maintain complete loan files, lender correspondence, CRM records, and loan management system data.
• Coordinate final requirements and monitor loans approaching closing to prevent documentation or communication delays.
• Identify processing bottlenecks and recommend standardized workflows that improve accountability and reduce loan cycle times.

Requirements

• Proven experience in loan coordination, loan processing, mortgage operations, lender liaison work, or a similar lending role.
• Strong understanding of the U.S. mortgage or lending process and experience managing files from submission through closing.
• Excellent written and verbal English communication, strong organization, project management, and attention to detail.
• Ability to manage multiple active loans, follow up proactively with lenders and underwriters, and work independently in a remote environment.
• Experience with CRM systems, Google Docs, Google Sheets, and Google Calendar.
• Reliable internet connection and availability for 30+ hours per week during U.S. business hours.

Nice to have

• Experience with DSCR loans, Non-QM loans, investment-property financing, or real estate investor transactions.
• Familiarity with Encompass, LendingPad, Jungo, Salesforce, or other loan management systems.
• Background in real estate acquisitions, dispositions, operations, or support for U.S.-based mortgage lenders, brokers, or real estate investment firms.

Culture & Benefits

• Fully remote working environment.
• Direct ownership of active loan pipelines and visibility across lending and real estate operations.
• Hands-on exposure to the complete loan lifecycle, including mortgage operations, investment-property lending, and DSCR or Non-QM financing.
• Career growth opportunities toward Senior Loan Coordinator, Loan Processor, Mortgage Operations Manager, or Lending Operations Manager roles.

Hiring process

• Initial application followed by a required Spark Hire one-way video interview.
• Recruiter screening and client interview.
• Offer stage.