Bilingual Outbound Sales Specialist (Healthcare)

Location: Fully remote within the United States; Monday-Friday, 8:30am-5:00pm CT, with occasional overtime.

Salary: $21.63-$26.44 per hour, with an estimated annualized base of $45,000-$55,000 depending on hours worked. Monthly performance bonus and equity are also available.

Company

Virtual medical practice providing proactive, 24/7 care and technology-enabled support for women and children across pregnancy, postpartum, pediatrics, menopause, and perimenopause.

What you will do

• Make high-volume outbound calls to patients and enroll them in available healthcare services.
• Educate patients and families about clinical and social resources available through their health plans.
• Answer questions, address concerns, provide guidance, and manage inbound calls from potential patients.
• Document outreach interactions accurately and maintain timely patient records.
• Coordinate with healthcare providers, community organizations, and other stakeholders to support appropriate care.
• Schedule appointments and follow-up care while meeting enrollment goals and company KPIs.

Requirements

• Fluent Spanish and English communication skills.
• Availability Monday-Friday, 8:30am-5:00pm CT.
• Strong empathetic verbal communication and ability to build rapport with patients and families by phone.
• Motivation to work toward goals, metrics, and monthly performance targets.
• Strong organizational and time-management skills, with the ability to work independently and collaboratively.
• Reliable internet connection and ability to work remotely from within the United States.

Nice to have

• Experience in a fast-paced startup environment.
• Experience with outreach enrollment and prospecting.
• Ability to scope and solve ambiguous problems.

Culture & Benefits

• Patient-first, mission-driven startup environment focused on improving outcomes for mothers and babies.
• Health, dental, and vision coverage for employees and their families.
• High-deductible health plans with HSA options and an FSA.
• 401(k) program, equity participation, competitive vacation policy, and 16 weeks of paid parental leave.
• Training and development opportunities, cross-disciplinary collaboration, and data-driven decision-making.