Senior Manager, Americas Sales Business Partners

Location: Remote - US; not eligible for hiring in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Occasional travel may be required for in-person project or team meetings.

Salary: $141,520–$208,000 annualized, depending on location. Additional equity and corporate bonus eligibility may apply.

Company

Twilio develops communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Advise Specialist Sales leaders with data-driven business strategy, recommendations, and cross-functional alignment.
• Manage KPI reporting, dashboards, executive updates, analysis, and performance narratives.
• Own forecasting, pipeline management, QBRs, business reviews, and the broader GTM operating cadence.
• Lead annual planning, capacity management, headcount planning, workforce modeling, and organizational design.
• Optimize territory, coverage, quota, and segmentation strategies while improving data governance, automation, and operational processes.
• Lead growth and transformation initiatives involving pipeline generation, cross-sell, expansion, solution selling, and customer adoption.

Requirements

• 8+ years of experience in sales or revenue operations, business operations, or strategy consulting.
• Experience establishing sales operating rhythms, business reviews, QBRs, and forecasting processes.
• Intermediate to advanced experience with Salesforce, Excel, SQL, Looker, Gong, and Tableau.
• Strong analytical, modeling, and AI capabilities, including workflow automation and executive storytelling.
• Bachelor’s degree in Business Administration, Finance, Economics, Analytics, or a related field.
• Must be eligible for remote hiring in the United States; the role is unavailable in California, Connecticut, New Jersey, New York, Pennsylvania, and Washington.

Nice to have

• 2+ years of directly partnering with senior software or technology sales leaders in $1B+ sales organizations.
• MBA or another advanced degree.

Culture & Benefits

• Remote-first work with occasional in-person gatherings, off-sites, or customer meetings.
• Healthcare insurance, retirement savings program with 401(k), paid sick time, personal time off, and paid parental leave.
• Wellness leave, generous time off, and opportunities to support community volunteering and donations.
• Inclusive culture focused on initiative, problem-solving, experimentation, and positive community impact.

Hiring process

• Applications are intended to be accepted until September 26, subject to business needs.
• Hiring decisions are made through a formal interview process; AI may support process efficiency, but decisions are made by employees.