Senior Manager, Presales Strategy & Operations (SaaS)

TL;DR

Senior Manager, Presales Strategy & Operations (SaaS): Directing a team of analysts to provide actionable insights and design strategic roadmaps for the Global Presales organization with an accent on coverage models, quota/capacity planning, and cross-functional alignment. Focus on translating complex data into high-level narratives for executives and leveraging Salesforce and AI tools to scale operations.

Location: Hybrid; must be within commutable distance to the San Francisco office. Also open to candidates in Bellevue, WA; Chicago, IL; Washington, DC; and other specified US states.

Salary: $166,000 — $256,000 USD

Company

Okta provides a trusted, neutral infrastructure to secure identities and enable organizations to safely embrace the era of AI.

What you will do

• Recruit, mentor, and manage a high-performing team of presales strategy and operations professionals.
• Act as the primary strategic business partner to Global Presales Leaders, directing pipeline strategy and technical forecasting.
• Lead the design and implementation of coverage models, quota/capacity planning, GTM segmentation, and territory design.
• Drive cross-functional alignment across Sales, Partner Alliances, Marketing, Customer Success, and Renewals.
• Establish operational excellence by building scalable process improvements and documenting critical engagement rules.
• Conduct regular business reviews with VP and C-level stakeholders to identify performance gaps and oversee large-scale projects.

Requirements

• 7+ years of experience in analytical, strategy, or operations roles at a high-growth SaaS company.
• 2+ years of direct people management experience.
• Advanced Salesforce expertise, including CRM architecture, complex dashboards, and custom report types.
• Exceptional quantitative skills with MS Excel or Google Sheets.
• Experience deploying automation workflows with emerging AI tools (e.g., Claude Code, Codex).
• Ability to travel to other Okta offices approximately once per quarter.

Nice to have

• Familiarity with Tableau, SQL, or Anaplan.
• Experience with sales productivity tools such as Gong or Clari.

Culture & Benefits

• Flexible, hybrid working model.
• Comprehensive benefits including health, dental, and vision insurance.
• Financial perks such as 401(k) and flexible spending accounts.
• Paid leave, including PTO and parental leave.
• Immersive in-person onboarding experience to accelerate impact and team connection.