Sales Consultant, Trauma (Orthopaedics)

Location: Cleveland, Ohio, United States; residence in or willingness to relocate to the posted territory required

Company

Johnson & Johnson MedTech develops healthcare and orthopaedic solutions, including DePuy Synthes trauma products for surgical and hospital customers.

What you will do

• Support sales growth, customer retention, product conversions, and market-share objectives across the Cleveland territory.
• Guide surgeons in the operating room by presenting, demonstrating, and supporting the proper use of trauma products.
• Attend surgeries, ensure equipment availability and performance, optimize instrument trays, and consult with operating-room and sterile-processing departments.
• Troubleshoot technical issues, manage customer requests, and handle hospital billing and purchase orders.
• Maintain surgeon and account relationships while sharing customer, procedural, and market insights with sales, clinical, marketing, and strategic account teams.
• Track and deploy equipment and assets, maintain product availability, and support high-quality service delivery.

Requirements

• Bachelor’s degree; or an associate degree or medical certification such as CST or PT plus at least 2 years of relevant experience; or at least 4 years of relevant experience; recently transitioned military personnel may also qualify.
• Ability to work in a laboratory and operating-room environment.
• Valid driver’s license issued in the United States.
• Ability to travel, including possible weekend and overnight travel.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business-acumen skills.
• Efficient, organized, self-motivated, positive, and proactive approach.

Nice to have

• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
• Experience with account management, healthcare trends, market research, relationship building, solutions selling, and sales presentations.

Culture & Benefits

• Inclusive work environment focused on diversity, dignity, and equal opportunity.
• Position is 100% commission/incentive compensation and eligible for a bi-weekly draw.
• Medical, dental, vision, life insurance, disability, business accident, and group legal insurance programs.
• Pension and 401(k) savings plans, plus eligibility for a long-term incentive program.
• Paid vacation, sick time, holidays, parental leave, caregiver leave, volunteer leave, and other time-off programs.

Hiring process

• Application and CV review followed by a short recorded video interview and recruiter call.
• One or two interviews with the hiring manager and other team members.
• Successful candidates complete country-specific checks before starting.