Clinic Coordinator (Certified Medical Assistant)

Location: Hybrid role based in Northwest Columbus, Ohio, United States. Onsite Tuesdays and Thursdays; remote Mondays, Wednesdays, and Fridays. Candidates must be authorized to work in the United States without current or future sponsorship and must reliably report to the assigned clinic.

Salary: $23–$28 per hour for the temporary position.

Company

hirify.global is a digital clinic providing virtual, multidisciplinary addiction-medicine care, including medication-assisted treatment and ongoing recovery support.

What you will do

• Support patient intake, preparation, rooming, follow-up, scheduling, and care coordination.
• Serve as a primary patient contact and triage urgent clinical requests to registered nurses.
• Manage pharmacy communications, prescription transmission verification, refill inquiries, and medication logistics within scope.
• Order and track drug screens and other laboratory testing, upload results, and maintain complete clinical documentation in the EHR.
• Partner with nurses, providers, and care-team members to improve clinical workflows and patient experience.
• Support onsite clinic operations, including supplies, check-in, office readiness, safety, privacy, and administrative coordination.

Requirements

• At least two years of experience as a Certified Medical Assistant and an active nationally recognized Medical Assistant certification.
• Current CPR and First Aid certifications maintained throughout employment.
• At least one year of experience in behavioral health, substance use treatment, patient advocacy, care coordination, crisis support, peer coaching, or a related patient liaison role.
• Knowledge of healthcare and addiction-medicine terminology, with a patient-centered and non-stigmatizing approach.
• Experience with scheduling, common business tools, video meetings, spreadsheets, and multiple platforms in a fast-paced remote environment.
• Collaborative communication skills and commitment to advocating for patients and care-team members.

Nice to have

• Remote or telemedicine experience.
• Substance Use Disorder and harm-reduction experience.
• Lived experience with SUD or AUD recovery.
• Bilingual English and Spanish communication skills.
• Experience with Zendesk.

Culture & Benefits

• Hybrid full-time schedule of 34 hours per week, with the option to add hours up to 40.
• Remote-friendly work with hardware provided.
• Medical, dental, vision, short-term disability, mental-health, and employee-assistance benefits for regular full-time employees.
• Four weeks of accrued PTO, sick leave, nine paid holidays, and paid parental leave.
• 401(k) retirement savings and a patient-first culture focused on evidence-based addiction care.

Hiring process

• 30-minute phone interview.
• 60-minute in-person panel interview at the clinic.
• Final candidates complete background checks and provide professional references.