Slate Agent (Electric Vehicles)

Location: On-site at the Customer Experience Center in Chicago, Illinois, United States. Availability to work evenings, weekends, and holidays is required, along with travel of up to 25%.

Company

hirify.global is an automotive startup developing safe, customizable, affordable electric vehicles in the USA.

What you will do

• Provide verbal and written customer service, with a strong focus on in-person interactions.
• Educate prospective customers, understand their purchase journey, and address objections through a consultative approach.
• Manage and nurture a customer pipeline from initial contact through vehicle delivery.
• Support customers throughout the discovery and purchasing process while driving sales conversion.
• Resolve customer concerns with internal teams and share learnings across the organization.
• Maintain accurate CRM records and support individual and team goals.

Requirements

• 3+ years of experience in sales or customer service; high-volume retail experience is preferred.
• Experience with electric vehicles, EV ownership, and EV charging is preferred.
• Exceptional written, verbal, communication, and listening skills, including the ability to explain technical topics in plain language.
• Ability to work independently with limited supervision and collaboratively within a team.
• Comfort with ambiguity, changing priorities, and creating new processes in a startup environment.
• Ability to lift up to 35 pounds and stand, walk, and perform repetitive tasks for extended periods.

Nice to have

• Bachelor’s or associate degree, or equivalent relevant professional experience.
• Experience in electric-vehicle sales, ownership, or charging.

Culture & Benefits

• Startup environment focused on ingenuity, resourcefulness, and continuous improvement.
• Culture centered on safety, customer satisfaction, collaboration, integrity, and mutual respect.
• Work schedule includes evenings, weekends, and holidays according to business needs.
• Equal employment opportunity employer committed to reasonable accommodation for qualified applicants.