Senior Program Manager

Location: Washington, DC

Company

hirify.global is delivering the U.S. Army Digital Media Support program.

What you will do

• Lead execution of the U.S. Army Digital Media Support program and ensure achievement of performance objectives.
• Act as the primary contractor point of contact for daily operational and contractual matters.
• Coordinate a multidisciplinary team across website operations, CMS administration, social media, multimedia production, research, analytics, knowledge management, customer support, and AI capabilities.
• Develop integrated program plans, schedules, and resource requirements for continuous service delivery.
• Oversee staffing, qualifications, contractor personnel, and operational resources.
• Manage quality control, performance monitoring, corrective actions, root-cause analysis, trend analysis, customer feedback, and process improvement.

Requirements

• 10 years of relevant professional experience.
• 5 years of recent strategic-level management experience.
• Project Management Professional (PMP) certification in business, finance, engineering, computer science, information systems, or a related field.
• Experience leading complex, multidisciplinary programs with multiple technical or functional workstreams.
• Experience in program planning, resource management, quality assurance, performance management, and strategic analysis.

Nice to have

• Experience with Federal, Department of War, or U.S. Army communications, digital media, public affairs, or information technology programs.
• Experience with enterprise websites, CMS platforms, social media programs, or large-scale digital communications environments.
• Experience with digital analytics, audience research, social media strategy, and performance measurement.
• Experience managing communications, creative, technical, IT, analytics, and digital-media professionals.
• Experience with AI implementation, product management, automation, or emerging digital technologies.

Culture & Benefits

• Supports senior Army leadership objectives and Army communication priorities.
• Focuses on secure, compliant, accessible, and continuously improving digital platforms.
• Provides an operational environment spanning technical, communications, creative, analytics, and program-management functions.