Specialist Relationship Manager (Fintech)

Location: London Office, hybrid working

Company

hirify.global is a UK fintech focused on providing lending, savings, and current account products to established small and medium-sized businesses.

What you will do

• Manage a portfolio of healthcare SME clients across the UK, including elderly care homes, specialist care homes, and children’s day nurseries.
• Develop and maintain relationships with business owners, customers, advisors, and internal stakeholders.
• Monitor covenant compliance, quarterly management information, audited accounts, cashflow forecasts, and business plans.
• Support and lead new lending credit submissions across healthcare lending products, typically involving transaction debt of £0.5m–£20m.
• Coordinate with Collections and Recoveries when customers experience financial stress and support agreed workout activities.
• Maintain compliance with mandatory policies and operational procedures.

Requirements

• Understanding of SME banking and lending, with experience across commercial asset classes.
• Strong Excel skills, including modelling financial accounts and management information.
• Ability to analyse financial performance against covenants and manage portfolio metrics.
• Experience working independently with established SMEs and delivering effective customer outcomes.
• Excellent interpersonal and communication skills for working with customers, colleagues, and advisors.

Culture & Benefits

• Hybrid and flexible working options.
• Full onboarding support and continued development opportunities.
• Pension contributions, private health cover, and life assurance.
• Discretionary bonus scheme.
• Family-friendly policies, including enhanced maternity and paternity leave.
• Regular social activities.