VIP Relationship Manager (Crypto)

TL;DR

VIP Relationship Manager (Crypto): Owning and growing a portfolio of high-net-worth clients and expanding client engagement across various crypto products with an accent on consultative sales and white-glove service. Focus on driving upsell and cross-sell, understanding client objectives, and maintaining strong client relationships.

Location: London, with mandatory in-office presence four days per week.

Company

hirify.global is a rapidly expanding global crypto company, connecting the world to the future of finance and facilitating over $1 trillion in crypto transactions.

What you will do

• Own and manage a portfolio of high-net-worth and top-revenue VIP clients, serving as their primary point of contact.
• Actively drive upsell and cross-sell across the VIP product suite, including Trading, OTC, Earn, Lending, and referrals.
• Conduct structured discovery conversations to understand client goals, asset allocation, trading patterns, and competitive usage.
• Work closely with institutional sales, product, operations, and compliance teams to deliver seamless client experiences.
• Maintain accurate records of all client activity, conversations, opportunities, and pipeline stages within the CRM.
• Stay current on crypto market structure, trading trends, yield products, and competitor offerings.

Requirements

• Proven experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage, or crypto.
• Demonstrated success in upselling and cross-selling complex financial or technology products to high-value clients.
• Strong commercial mindset, high emotional intelligence (EQ), and outstanding communication skills.
• Experience using CRM platforms (Salesforce or similar) to manage pipelines, client engagement, and performance tracking.
• Comfort operating in fast-paced, high-ownership environments with revenue accountability.
• A strong interest in digital assets, crypto markets, and emerging financial products.

Nice to have

• Existing relationships or a personal network of high-net-worth or active trading clients.
• Experience supporting clients across multiple products such as trading, yield, or lending.
• A background in consultative or solution-based sales.

Culture & Benefits

• Full-time salary based on experience and meaningful equity in an industry-leading company.
• Mandatory in-office presence four days per week in London.
• Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.
• Unlimited vacation policy.
• Apple equipment provided.
• Opportunity to be a key player and build your career at a rapidly expanding, global technology company.