VIP Relationship Manager (Crypto)

Location: London office with mandatory in-office presence four days per week. Remote work is available worldwide for up to 20 days per year.

Company

hirify.global is a global cryptocurrency and financial technology company helping millions of users access digital assets and facilitating crypto transactions through its wallet and financial products.

What you will do

• Own and grow a portfolio of high-net-worth and top-revenue VIP clients.
• Provide concierge-style support across onboarding, account management, product adoption, and portfolio growth.
• Drive upselling and cross-selling across trading, OTC, Earn, lending, referrals, and promotional programs.
• Conduct client discovery, assess trading behavior and portfolio objectives, and recommend tailored products and incentives.
• Collaborate with institutional sales, product, operations, compliance, and growth teams while representing VIP client needs internally.
• Manage CRM records, pipeline stages, performance reporting, Telegram groups, VIP events, product pilots, and referral initiatives.

Requirements

• Experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage, or crypto.
• Demonstrated success upselling and cross-selling complex financial or technology products to high-value clients.
• Strong commercial judgment, communication skills, emotional intelligence, and ability to build credibility with sophisticated clients.
• Experience using Salesforce or a similar CRM to manage pipelines, client engagement, and performance tracking.
• Familiarity with Telegram, WhatsApp, or similar real-time client communication tools.
• Strong interest in digital assets, crypto markets, trading trends, yield products, and emerging financial products.

Nice to have

• Experience in crypto, trading platforms, or institutional brokerage.
• Existing relationships with high-net-worth or active trading clients.
• Experience with trading, yield, lending, or structured investment products.
• Background in consultative or solution-based sales.

Culture & Benefits

• Full-time employment with salary based on experience and meaningful equity.
• Hybrid work with four required office days per week in London and up to 20 remote days worldwide annually.
• Unlimited vacation policy and flexible work culture.
• Apple equipment and ClassPass.
• Opportunity to work in a rapidly expanding global technology company focused on an emerging financial field.