Relationship Manager – Business Banking Relationships (Fintech)

Location: Birmingham, United Kingdom; hybrid work with at least two days per week or 40% of working time at an office site

Company

hirify.global is a major UK banking group transforming financial services for businesses and customers.

What you will do

• Manage a pooled portfolio of high-value Business Banking clients and provide proactive relationship support.
• Structure complex lending solutions, including term loans, working capital, invoice finance, hire purchase, and trade finance.
• Retain and grow customer deposits while expanding the use of the bank's products and services.
• Build and maintain bespoke client contact strategies focused on retention, trust, and business growth.
• Adopt digital tools that improve client and colleague experiences and support wider team objectives.
• Maintain strong risk disciplines while identifying opportunities to grow income, the balance sheet, and market share.

Requirements

• Results-focused approach with personal accountability for client outcomes.
• Strong ability to build and maintain productive client relationships to professional standards.
• Specialist credit and sector knowledge, with the ability to use digital tools effectively.
• Growth mindset and willingness to adopt tools and new ways of working.
• Strong risk management skills, attention to detail, and a proactive approach to anticipating risks.
• Ability to work in the hybrid arrangement required for the Birmingham office site.

Culture & Benefits

• Commitment to diversity, equity, inclusion, learning, and professional development.
• Reasonable workplace adjustments, including flexibility in office attendance, location, and working patterns.
• Pension contribution of up to 15% and an annual performance-related bonus.
• Share schemes, including free shares, and adaptable lifestyle benefits such as discounted shopping.
• 28 days of holiday plus bank holidays, wellbeing initiatives, and parental leave policies.

Hiring process

• Reasonable adjustments are available throughout the recruitment process to reduce barriers.
• Eligible applicants with a disability, long-term health condition, or neurodivergent condition may receive a guaranteed interview through the Disability Confident Scheme.