1 день назад
Senior Director of Global Renewals (Cybersecurity)
180 890 - 254 265$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Senior Director of Global Renewals (Cybersecurity): Building and leading a global renewals organization for an AI-powered OT and IoT cybersecurity platform with an accent on renewal strategy, forecasting, commercial operations, and customer retention. Focus on optimizing Salesforce-based renewal workflows, managing high-volume contract negotiations, mitigating churn risk, and identifying expansion opportunities across a global B2B SaaS customer base.
Location: United States; remote
Salary: $180,890–$254,265 base pay annually
Company
provides AI-powered OT and IoT cybersecurity solutions for enterprises, governments, and critical infrastructure organizations.
What you will do
- Own the global renewal strategy, operating model, segmentation, coverage, playbooks, and workflows.
- Manage renewal performance against GRR, renewal rate, churn, and contraction targets.
- Lead global renewal forecasting, pipeline visibility, risk analysis, and reporting.
- Develop pricing and commercial strategies covering uplifts, multi-year agreements, co-termination, downsells, and non-standard terms.
- Optimize Salesforce and other systems supporting the renewal lifecycle.
- Drive contract renewals from quoting and negotiation through purchase orders, execution, and order submission while identifying upsell and expansion opportunities.
Requirements
- Experience managing recurring revenue portfolios with accountability for GRR and renewal targets.
- Experience building and operationalizing renewal processes, playbooks, and forecasting methodologies.
- Strong commercial, negotiation, analytical, communication, and relationship-building skills.
- Experience collaborating with Sales, Customer Success, Finance, Legal, Deal Desk, and Revenue Operations.
- Background in cybersecurity, infrastructure, networking, or a technically complex B2B SaaS environment.
- Experience building a global renewals team, managing high-volume account portfolios, and using Salesforce.
- Ability to travel up to 20%.
Culture & Benefits
- Medical, dental, vision, life, and disability insurance for eligible employees.
- Potential eligibility for equity and variable bonus programs.
- 401(k) plan with employer matching for eligible employees.
- Flexible paid time off, paid holidays, and paid parental leave.
- Country-specific benefits, health and wellness support, financial benefits, and work-life balance programs.
- Background verification is required for successful candidates.
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