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Client Support Specialist

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Client Support Specialist (Customer Operations): Supporting title and registration document workflows in Mesa, Arizona with an accent on accurate data entry, records management, shipping, and customer communication. Focus on verifying daily title reports, maintaining plate inventory, resolving complex customer-record issues, and coordinating shipping and receiving.

Location: Mesa, Arizona, United States

Company

hirify.global.

What you will do

  • Scan, photocopy, file, and maintain documents, records, filing systems, and computer files.
  • Use Microsoft Excel, Outlook, Teams, SharePoint, and other Microsoft Office programs.
  • Verify daily title reports and process daily orders through opening, sorting, and data entry.
  • Ship license plates daily, confirm plate inventory, and handle shipping and receiving.
  • Answer general questions by telephone, email, and in person.

Requirements

  • High school diploma or GED.
  • Strong data entry, organization, communication, telephone, and customer interaction skills.
  • General accounting experience or experience working with numbers.
  • Ability to read records and resolve complex customer-record or policy-interpretation issues.
  • Ability to lift 20 pounds and maintain a clean driving record while passing multiple state DMV background checks.
  • Dependable, punctual, flexible, and supportive in a team environment.

Nice to have

  • Title and registration or MVD experience.

Culture & Benefits

  • Work in a collaborative environment focused on serving and assisting others.
  • Core values include accountability, integrity, courage, collaboration, and customer focus.

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