Payroll Tax Operations and Services Senior Specialist (Payroll Tax)

Location: Remote - United States

Salary: $29.00–$54.50 per hour, depending on work location, plus potential cash bonus, equity rewards, and benefits.

Company

hirify.global is a financial technology platform whose products include TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Resolve complex state and federal payroll tax notices, including multi-quarter, multi-state, and penalty assessment cases, from intake through confirmed closure.
• Prepare and file amended federal and state payroll tax returns, including Form 941-X, W-2c documentation, liability schedules, and SSA reconciliations.
• Diagnose payroll tax errors across multiple pay periods and jurisdictions, trace root causes, and drive corrections to completion.
• Monitor work in progress, identify aging cases and systemic blockers, and recommend corrective actions.
• Provide real-time expertise, coaching, and structured feedback to Senior Payroll Tax Processors.
• Author, review, and approve SOPs and knowledge-base articles while identifying compliance trends and coordinating solutions with Corrections, Amendments, Pay & File, and Tax Notice teams.

Requirements

• 4+ years of payroll tax experience focused on notice response, amended returns, and payroll error correction across multiple states.
• Expert knowledge of state and federal payroll tax notices, penalty abatements, agency response letters, FICA, FUTA, FITW, deposits, penalties, and interest.
• Hands-on experience preparing and approving federal and state amended returns across US jurisdictions, including complex local requirements.
• Experience with multi-state taxation, reciprocal agreements, SUI account management, local tax compliance, and advanced Excel reconciliation.
• Prior experience as a lead, senior specialist, or SME, including coaching or training junior staff.
• Associate's or Bachelor's degree in Accounting, Finance, or Business preferred; equivalent experience accepted. CPP certification is preferred and expected within 18 months of placement.

Nice to have

• FPC certification with 5+ years of tax defect resolution experience.
• Enrolled Agent credential.
• Experience in a payroll service bureau, PEO, or multi-client payroll tax operations environment.

Culture & Benefits

• Remote work within the United States.
• Performance-based compensation approach.
• Cash bonus, equity rewards, and benefits are available under applicable plans and programs.
• Regular pay comparisons are conducted across ethnicity and gender categories to support pay equity.