Customs Brokerage Coordinator (Customs Brokerage)

Location: Hybrid role in Tonawanda, New York, United States; Monday–Friday, 8:00 AM–5:00 PM. Mandatory overtime and holiday work may be required during high-volume periods.

Salary: $21.14–$29.59 USD per hour.

Company

hirify.global provides freight forwarding, transportation, customs brokerage, trade advisory, and e-commerce trade facilitation services.

What you will do

• Collect and enter data for customs entries, entry summaries, single-entry bonds, carrier delivery orders, invoices, and government agency documents.
• Classify imported products and determine customs value using the Harmonized Tariff Schedule.
• Assess import requirements from agencies including the FDA, EPA, and FCC, and submit required information.
• Monitor automated broker interface transmissions, correct errors, customs rejects, and census warnings.
• Maintain customer records, master files, and product classification data.
• Coordinate with customer service and other team members to support accurate, timely shipment release and delivery.

Requirements

• High school diploma or GED required.
• Strong knowledge of HTS classification, U.S. Customs regulations, and federal import requirements.
• Excellent data entry, organizational, communication, interpersonal, problem-solving, and detail-oriented skills.
• Ability to manage high-volume, time-sensitive work independently with minimal supervision.
• MS Office, Outlook, and standard office equipment proficiency required.
• Six months of brokerage, transportation, or customer service experience preferred; paid training is provided.

Nice to have

• CargoWise experience.

Culture & Benefits

• Hybrid work schedule with a regular Monday–Friday schedule.
• Health, vision, and dental insurance for eligible employees.
• Retirement benefits and tuition reimbursement.
• Potential eligibility for additional pay, premiums, or bonuses.