TSYS Supervisor, Production (Fintech)

Location: US GA COL 6000 Client; shift varies

Company

hirify.global provides fintech solutions serving markets, companies, and individuals worldwide.

What you will do

• Lead daily production operations and ensure service levels, quality standards, and business objectives are met.
• Coach, develop, schedule, and manage the performance of operations and support professionals.
• Monitor workflow, resolve operational issues, and support client and business needs.
• Analyze operational metrics and implement process improvements to increase efficiency and productivity.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements

• High school diploma or equivalent; a bachelor's degree is preferred.
• At least 4 years of relevant operations or production experience.
• Previous leadership, supervisory, or team lead experience is preferred.
• Strong problem-solving, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Nice to have

• Experience leading teams in a high-volume production, print, manufacturing, or operations environment.
• Experience with process improvement and performance metrics.
• Knowledge of workforce planning, scheduling, and operational reporting.

Culture & Benefits

• Flexible and creative work environment.
• Inclusive and collaborative atmosphere.
• Professional and personal development resources.
• Competitive salary and benefits.
• Career advancement opportunities within a global fintech organization.
• Opportunities to volunteer and support charitable causes.