17 часов назад
Branch Manager
57 784 - 76 802$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Branch Manager (Retail Banking): Managing multiple retail banking branches and leading teams to achieve sales, growth, and customer service goals with an accent on branch operations, client experience, compliance, and team development. Focus on coaching employees, analyzing branch performance, resolving customer escalations, and maintaining compliance with BSA and anti-money-laundering requirements.
Location: Durango, Colorado, United States; travel to various TBK Bank locations may be required.
Annual salary: $57,784–$76,802.
Company
operates TBK Bank, providing retail banking services and supporting customers and local communities.
What you will do
- Manage and oversee retail banking operations across multiple assigned branches.
- Lead, coach, schedule, and develop branch employees while supporting hiring, promotion, and performance decisions.
- Deliver high-touch service to retail, commercial, and concierge clients in person, by phone, and by email, including after-hours responses.
- Drive branch sales, growth, cross-selling, customer satisfaction, and community relationships.
- Review deposit reports, audits, and performance results; conduct root cause analysis and implement improvements.
- Maintain branch security and ensure compliance with bank policies, the Bank Secrecy Act, anti-money-laundering laws, and information security requirements.
Requirements
- At least 3 years of managerial experience.
- At least 5 years of experience in a retail banking environment.
- Comprehensive knowledge of consumer compliance regulations, including CIP and disclosures.
- Leadership ability, strong work ethic, self-motivation, attention to detail, and organizational skills.
- Excellent written and verbal communication skills.
- Working knowledge of Microsoft Word, Excel, and Outlook.
Culture & Benefits
- Collaborative, customer-focused environment centered on service and community impact.
- Medical, dental, and vision insurance.
- Paid time off and 401(k).
- Travel expenses reimbursed according to policy.
- Professional development through training, seminars, certifications, and professional associations.
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