Clinic Operations Manager (Healthcare)

Location: On-site in Los Angeles, California, United States; assigned to a clinic in Culver City or Silver Lake. The role requires in-clinic leadership and flexibility to work early mornings, evenings, and/or weekends.

Salary: $95,000–$105,000 per year, plus performance-based bonus.

Company

hirify.global is a Series D, venture-backed women’s healthcare company integrating primary care, mental health, gynecology, dermatology, wellness, and virtual care.

What you will do

• Lead clinic operations, including front desk, check-in, check-out, rooming, staffing coverage, and clinical workflows.
• Manage, coach, and develop clinic leadership and support teams while overseeing workforce planning and performance management.
• Monitor patient experience, schedule utilization, visit completion, access, timeliness, and care margin metrics.
• Partner with Medical Directors, providers, and centralized operations teams to improve care-team dynamics, throughput, and standardized workflows.
• Resolve complex patient, operational, staffing, and medical-legal escalations as the final on-site authority.
• Maintain clinic readiness, safety, supply levels, facilities, IT coordination, and regulatory compliance.

Requirements

• 4+ years of experience in healthcare operations, clinic operations, ambulatory care, urgent care, or another patient-facing healthcare environment.
• Prior experience as a Medical Assistant or in an equivalent clinical support role, with the ability to assist with patient care and rooming during staffing gaps.
• 3–5 years of direct people management experience supervising, coaching, and developing employees or supervisors.
• Experience managing Medical Assistants, front-desk staff, phlebotomists, patient flow, scheduling tools, and EMRs.
• Working knowledge of HIPAA, PHI, OSHA, healthcare compliance, and safety standards.
• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred.

Culture & Benefits

• Culture focused on continuous improvement, learning, experimentation, curiosity, grit, and care.
• Medical, dental, and vision benefits.
• Paid time off, sick leave, and holidays.
• Potenhirify.globall attendance at company and team off-sites.
• Equal opportunity workplace committed to diverse perspectives and inclusive collaboration.