Senior Director of Global Renewals (Cybersecurity)

Location: United States; remote

Salary: $180,890–$254,265 base pay, plus potential equity and variable bonus.

Company

Develops an AI-powered cybersecurity platform that protects operational technology and Internet of Things infrastructures for enterprises, governments, and critical infrastructure organizations.

What you will do

• Own the global renewal strategy, operating model, segmentation, coverage, playbooks, and workflows.
• Manage renewal performance against GRR, renewal rate, churn, and contraction targets.
• Own renewal forecasting and provide data-driven visibility into pipeline, risk, churn, contraction, and expansion.
• Develop pricing and commercial strategies covering uplifts, multi-year agreements, co-termination, downsell, contraction, and non-standard terms.
• Optimize Salesforce and other systems supporting the renewal lifecycle, from quoting and negotiation through agreement execution and order submission.
• Build the global renewals team, partner with Sales and Customer Success, and identify upsell, cross-sell, and expansion opportunities.

Requirements

• Experience managing a recurring-revenue book of business with accountability for GRR and renewal targets.
• Experience building and operationalizing renewal processes, playbooks, and forecasting methodologies.
• Strong commercial, negotiation, analytical, communication, and relationship-building skills.
• Experience collaborating with Sales, Customer Success, Finance, Legal, Deal Desk, and Revenue Operations.
• Experience in cybersecurity, infrastructure, networking, or another technically complex B2B SaaS environment.
• Experience building a global renewals team and managing a high-volume portfolio; Salesforce experience required. Travel of up to 20% is expected.

Culture & Benefits

• Medical, dental, vision, life, and disability insurance for eligible employees.
• Potential participation in equity and variable bonus programs.
• 401(k) plan with employer matching for eligible employees.
• Flexible paid time off, paid holidays, and paid parental leave.
• Country-customized benefits focused on health and wellness, financial support, and work-life balance.
• Background verification is required for successful candidates.