Field Service Engineer (North Kent)

Location: Remote within the UK, predominantly covering North Kent; requires travel to customer sites up to 100% of the time

Company

Beckman Coulter Diagnostics is a hirify.global operating company providing clinical diagnostic solutions and instrumentation for hospitals, laboratories, and healthcare facilities worldwide.

What you will do

• Diagnose faults, repair, install, modify, maintain, and decommission diagnostic medical equipment.
• Service immunoassay, chemistry, and haematology analysers, as well as automated track systems.
• Represent Beckman Coulter on customer sites and maintain equipment to high safety and performance standards.
• Partner with customers to resolve technical issues and maximize instrument usage.
• Participate in a planned on-call rota for out-of-hours remote customer support.

Requirements

• Field Service experience in a laboratory or comparable environment servicing diagnostic instrumentation.
• Strong troubleshooting and communication skills with proven customer-focused service experience.
• BSc, HND, HNC, or equivalent qualification in Biomedical Science, Biomedical Engineering, Electronics, or Electrical Engineering.
• Full UK driver’s license and ability to travel to customer sites up to 100% of the time.

Nice to have

• Experience with instrumentation software, firmware modifications, and upgrades.
• Experience using service reporting software.
• Knowledge of medical device regulations and compliance requirements.

Culture & Benefits

• Culture focused on belonging, continuous improvement, and tangible impact in life sciences.
• Health care program and paid time off.
• Personal development supported through a clear Development Plan.
• Customer-facing role within the UK Field Service team.