Channel Account Manager - Spanish Speaking (MSP)

Location: London; working arrangement may be onsite, hybrid, or remote depending on location. Up to 20% travel may be required.

Company

Global software company providing a suite of solutions that helps technology service providers manage their businesses, sell efficiently, automate service delivery, and remotely control technology.

What you will do

• Manage, grow, and retain a portfolio of 50–200 Managed Service Provider (MSP) partner accounts.
• Identify and develop cross-sell and upsell opportunities across the product portfolio.
• Lead the full sales cycle, including negotiations, opportunity terms, discounts, contracts, and implementation.
• Build account plans for strategic and high-potential partners and recovery strategies for underperforming accounts.
• Maintain accurate CRM records, forecasts, and pipeline reviews while achieving the annual sales growth quota.
• Collaborate with Distribution, Marketing, Customer Success, Sales Engineering, Technical Support, and Product teams.

Requirements

• 5+ years of relevant account management experience.
• Knowledge of Managed Service Providers (MSPs) and/or Technology Service Providers (TSPs).
• Proven track record of achieving an annual sales quota.
• Consultative selling, cross-selling, and upselling experience.
• Fluent Spanish is essential; mother-tongue Spanish is required for the designated region.
• Business English is required. Ability to manage accounts independently and make up to 50 outbound calls per day.

Culture & Benefits

• Choice of onsite, hybrid, or remote work depending on location.
• Opportunity to work with a global partner ecosystem across North America, EMEA, and APAC.
• Collaboration with cross-functional commercial, technical, customer success, and product teams.
• Inclusive and positive workplace culture that values diverse perspectives and skills.
• Up to 20% business travel.