Account & Relationship Management Executive - Clinical Technology (Healthcare Technology)

Location: Australia; position can be based in Sydney or Queensland, preferably Brisbane. Remote and hybrid working arrangements are available. The role requires approximately 30% domestic travel in Queensland and other assigned territories, and candidates may be required to attend a hirify.global office for interviews.

Company

hirify.global Health provides clinical decision support and healthcare technology solutions, including UpToDate, Lexidrug, and Expert AI.

What you will do

• Manage and grow a portfolio of strategic healthcare accounts across Queensland and assigned territories.
• Drive renewals, upsell opportunities, new business acquisition, and achievement of annual sales targets.
• Develop account plans and lead complex, multi-stakeholder sales cycles across public and private healthcare sectors.
• Build relationships with clinical leaders, executives, procurement teams, digital health leaders, government agencies, hospitals, and health networks.
• Increase adoption and measurable customer value from UpToDate, Lexidrug, and Expert AI in collaboration with internal teams.
• Share customer and market intelligence with Customer Success, Marketing, Product, Clinical Consulting, Leadership, and APAC teams.

Requirements

• Bachelor’s degree in Business, Healthcare, Life Sciences, Nursing, Pharmacy, Health Informatics, or a related discipline.
• At least 5 years of successful B2B sales or account management experience.
• Proven success meeting or exceeding sales targets and managing enterprise or strategic accounts.
• Strong experience with government, healthcare, or public-sector organizations, including executive-level relationships in Australia.
• Ability to manage complex sales cycles, multiple stakeholders, procurement processes, and tenders.
• Excellent presentation, communication, negotiation, commercial, and analytical skills.

Nice to have

• Experience selling SaaS, healthcare technology, software, clinical decision support, or digital health solutions.
• Experience selling to hospitals, health systems, universities, or government healthcare agencies.
• Familiarity with clinical workflows and healthcare decision-making processes.
• Experience with CRM systems such as Salesforce.

Culture & Benefits

• Work with market-leading healthcare technology solutions.
• Join a growing APAC sales organization within a global company.
• Contribute to healthcare quality and patient outcomes.
• Competitive salary, commission plan, and benefits.
• Career development and advancement opportunities.
• Flexible working arrangements, including work-from-anywhere and hybrid working options.

Hiring process

• Participate in interviews without AI tools, external prompts, or third-party assistance.
• Interviews may include in-person sessions at a hirify.global office.