Group Account Director

Location: Bangkok, Thailand; hybrid work with teams in the office an average of four days per week

Company

hirify.global is a global creative company combining brand experience, customer experience, commerce, media intelligence, data solutions, and production for leading brands.

What you will do

• Lead and manage a portfolio of client accounts, contributing to client strategies and identifying growth opportunities.
• Build and maintain relationships with key client contacts while supporting satisfaction and retention.
• Manage and mentor Account Directors and Account Managers, providing guidance on client communication, project management, and development.
• Monitor the financial performance of client accounts and manage established budgets.
• Ensure efficient service delivery and identify and implement process improvements.

Requirements

• Minimum 10 years of prior experience.
• Experience managing client relationships, ensuring client satisfaction, and developing client service strategies.
• Strong understanding of agency processes and procedures.
• Excellent communication, interpersonal, problem-solving, project management, and budget management skills.
• Ability to lead and motivate account managers and executives.

Culture & Benefits

• Hybrid working model designed to support collaboration, creativity, and connection.
• Office attendance averages four days per week.
• Flexibility or workplace accommodations can be discussed during the interview process.
• Equal opportunity workplace committed to respect, inclusion, and career progression.