Technical Account Manager (AdTech)

Location: Milan, Italy — hybrid

Company

hirify.global is a performance demand-side platform using proprietary Deep Learning AI algorithms to deliver end-to-end AdTech products and solutions for brands, agencies, and businesses.

What you will do

• Plan and implement initial campaign setups based on customer requirements.
• Execute campaign optimization, debugging, monitoring, and ongoing performance management.
• Respond to escalations involving integrations, data discrepancies, and brand safety.
• Generate and interpret reporting to provide competitive insights for clients.
• Handle requests through ticketing systems such as Jira and recommend process improvements.
• Work with internal and external customers on customized implementation plans and client success strategies.

Requirements

• 3–4 years of experience in digital marketing technical account management, programmatic advertising, retargeting, or campaign management, preferably with large clients.
• Strong analytical, communication, and client-facing skills.
• Practical knowledge of Microsoft Excel or Google Sheets.
• Fluency in English and Italian is required.
• Understanding of digital advertising metrics and concepts including ROI, CPC, SSP, and DSP.
• Technical knowledge of browser developer tools, JavaScript, HTML, XML, CSV/TCV, and Google Tag Manager.

Nice to have

• Experience with Google Analytics 4 or an equivalent analytics tool.
• Understanding of performance versus brand-oriented campaigns.
• Experience troubleshooting technical issues.

Culture & Benefits

• Flexible working arrangements designed to support work-life balance.
• Structured onboarding with the knowledge and tools needed for the role.
• International environment in the online advertising industry.
• Opportunities for self-development and learning with commercial and headquarters business support teams.
• Team-building events and trips.