Marketing And Communications Coordinator - Educational Leadership and Policy Studies - UTK

Location: Knoxville, Tennessee, USA; onsite with two remote days per week

Company

The University of Tennessee, Knoxville, is a public research university serving more than 38,000 students across over 900 programs of study.

What you will do

• Lead marketing, communications, recruitment, and event coordination for the Department of Educational Leadership and Policy Studies.
• Develop, edit, publish, and maintain content for department websites, social media, newsletters, press materials, flyers, brochures, and posters.
• Coordinate with college communications and university alumni and online engagement teams while ensuring compliance with branding, accessibility, and communication policies.
• Monitor website performance in Google Analytics and provide semi-annual traffic reports.
• Support student admissions, registration, academic records, graduation processes, orientations, dissertation defenses, and student file management for ESM and ACED programs.
• Provide administrative and clerical support to faculty, staff, and graduate students, including scheduling, reports, travel processing, and document coordination.

Requirements

• High school diploma and an associate’s degree in communications, marketing, or a related field; equivalent experience may substitute for education.
• 3–5 years of administrative experience in an office environment, including marketing and social media experience.
• Strong written and verbal communication, organization, customer service, time management, multitasking, problem-solving, and independent decision-making skills.
• Proficiency with Windows, Microsoft Office Suite, SharePoint, Photoshop, InDesign, WordPress, web browsers, Acrobat Professional, and related marketing tools.
• Must be legally authorized to work full-time in the United States without current or future employment-based visa sponsorship.

Nice to have

• Bachelor’s degree.
• Two or more years of experience in a university setting.
• Experience with Banner, IRIS ACCESS, Argos, Slate, and 25Live.

Culture & Benefits

• Professional development, coaching, continuing education, and training opportunities.
• Focus on work-life balance, compensation, innovation, staff engagement, and career growth.
• Benefits are provided through the University of Tennessee.

Hiring process

• Submit a cover letter and resume.