Marketing & Resident Experience Specialist - Cullen Oaks (Student Housing)

Location: Cullen Oaks, Houston, Texas, United States. Onsite work is required, and living onsite is a condition of employment without exceptions. Availability for emergency response and an on-call rotation is required.

Company

Develops, owns, and manages student housing communities, including new developments, acquired communities, and university-partnered housing.

What you will do

• Drive occupancy and revenue through marketing, customer service, and leasing execution.
• Manage prospect appointments, leads, property tours, showrooms, follow-up, and leasing data.
• Coordinate move-ins, move-outs, room assignments, and roommate matching.
• Plan and deliver lease-up events, renewal events, resident programs, housing fairs, orientations, and open houses.
• Create social media content, audit property websites and digital listings, and prepare required reports.
• Build relationships with local businesses, community leaders, university partners, and internal service teams.

Requirements

• Two years of experience in leasing, marketing, or sales.
• Experience interpreting business correspondence and leasing documents.
• Experience writing routine reports and correspondence.
• Strong communication, organization, customer service, and administrative skills.
• Must live onsite and be available for emergency response and on-call duties.

Nice to have

• Experience in student housing.
• Bachelor’s degree in marketing, business, or a related field.
• Social media experience.

Culture & Benefits

• Inclusive, diverse, and equitable workplace and community culture.
• Medical, dental, and vision insurance.
• 401(k) with employer matching, HSA with employer matching, and FSA accounts.
• Life insurance, disability coverage, sick leave, paid time off, and paid family leave.
• Preferred membership pricing, volunteer days, referral rewards, and charity matching.

Hiring process

• Application review.
• Interview.
• Hiring decision.