Inside Sales Rep (Spare Parts Dept)

Location: Hybrid, with remote work and on-site work at the Houston, Texas office

Salary: $61,000–$71,000 annually, plus monthly commission and annual bonus potential

Company

hirify.global provides industrial products and spare parts through customer-focused sales and support operations.

What you will do

• Provide product availability, pricing, technical specifications, and compatibility information by phone and through formal quotations.
• Review customer orders, reconcile them with the quotations database, and enter accurate orders received by phone, email, or portal.
• Coordinate with warehouses and vendors on order status, shipment dates, delivery information, and tracking.
• Resolve order discrepancies and delivery issues while maintaining quote and order records.
• Support after-sales inquiries involving returns, warranties, claims, and billing.
• Provide operational support to outside sales teams and follow up on quotes and leads.

Requirements

• 3–5 years of experience in customer service, quote generation, and order entry.
• Experience processing 35–45 quotes or orders per day in a fast-paced environment.
• Experience with CRM and ERP systems such as C4C, Salesforce, SAP, or Oracle.
• Proficiency in Microsoft Office, including Excel, Outlook, and Word, with a typing speed of at least 50 WPM.
• High school diploma or equivalent, strong communication and organizational skills, and accurate data entry abilities.
• Ability to work in a hybrid arrangement with on-site work in Houston, Texas.

Culture & Benefits

• Work guided by commitment, interaction, and innovation.
• Flexible benefits plan and generous 401(k) retirement plan.
• Health, dental, vision, life, and disability insurance.
• Competitive paid time off.
• Additional technical training for the most qualified candidate.