Associate Director, Leadership Excellence & Customer-Facing Skills (AI)

Location: Cambridge, Massachusetts or Morristown, New Jersey, United States; onsite

Company

hirify.global is an R&D-driven, AI-powered biopharmaceutical company developing medicines and vaccines for patients with immune challenges, rare diseases, blood disorders, cancers, and neurological disorders.

What you will do

• Develop and implement leadership development and customer-facing skills solutions for leaders and individual contributors.
• Partner with senior leadership and business partners to identify, prioritize, and execute capability development initiatives.
• Build, revise, and implement training curricula for customer-facing leadership and commercial teams.
• Build alliances across global and local functions to align strategy, manage change, and scale best practices.
• Measure training impact with Talent Acquisition leadership and recommend improvements.
• Use AI technologies to redesign learning experiences and develop future-focused training curricula.

Requirements

• Bachelor’s degree required.
• At least 5 years of relevant experience in the pharmaceutical or biotechnology industry, ideally across field sales, field leadership, Learning & Development, or Commercial Training.
• At least 2 years of experience as a first-line leader, preferably in pharmaceuticals.
• Experience leading national or home-office initiatives, preferably training programs, with 3+ years preferred.
• Expertise in leadership development, training design, needs analysis, adult learning, AI utilization, and measuring training effectiveness.
• Strong facilitation, executive presence, project management, stakeholder engagement, change leadership, and matrix-environment collaboration skills.

Nice to have

• Experience leading diverse, cross-functional teams and developing field sales talent.
• Experience deploying innovative learning solutions for large-scale audiences.
• Strategic thinking, coaching, feedback, empowerment, and network-building skills.
• Strong quantitative abilities and experience managing a budget.

Culture & Benefits

• Work within a global biopharmaceutical organization focused on improving patient outcomes.
• Collaborate across science, medicine, operations, and commercial functions.
• Opportunities for cross-functional development, stretch roles, and career growth.
• Inclusive, high-performing environment with a focus on innovation, modernization, and sustainable business impact.
• Eligibility for company employee benefit programs.