Senior Product Manager, AI Risk & Onboarding

Location: San Francisco, United States

Salary: $160,000–$230,000 per year, plus equity and bonus

Company

Airwallex provides integrated payments and financial infrastructure for global businesses, including business accounts, payments, spend management, treasury, and embedded finance.

What you will do

• Own the strategy and roadmap for merchant onboarding, risk decisioning, and related merchant experiences.
• Optimise the end-to-end journey from sign-up and verification through activation and product adoption.
• Build AI-powered capabilities that interpret merchant context, identify risk signals, and detect emerging fraud patterns.
• Partner with Engineering, Data Science, Risk, Compliance, and Operations teams to develop AI agents, fraud models, and real-time risk actions.
• Design intelligent payment-method recommendations that balance risk, processing cost, payment conversion, and merchant experience.
• Use analytics, customer research, experiments, and feedback loops to improve onboarding, verification, activation, and conversion.

Requirements

• 5+ years of product management experience, including taking products from ideation through delivery and continuous optimisation.
• Experience owning product strategy, roadmap planning, discovery, and execution for customer-facing or platform products.
• Strong understanding of experimentation, analytics, user journeys, and outcome-based product development.
• Experience collaborating with Engineering, Data Science, Design, Risk, Compliance, or Operations teams.
• Ability to translate complex technical, data, and risk concepts into clear product experiences and decisions.
• Bachelor’s degree or equivalent professional experience, with strong communication and stakeholder-management skills.

Nice to have

• Experience with onboarding, fraud prevention, KYC/KYB, transaction monitoring, account security, payments, or financial crime risk.
• Experience building AI/ML-powered products, decisioning systems, recommendation engines, or agentic workflows.
• Familiarity with payment-method optimisation, routing, authorisation, or payment performance metrics.
• Experience in a high-growth technology company or global product environment.
• Experience serving merchants across multiple markets and regulatory environments.

Culture & Benefits

• Work on high-impact financial products focused on safety, speed, and intuitive user experiences.
• Collaborative, fast-paced environment with cross-functional product teams.
• Equity and bonus offered in addition to base salary.
• Opportunity to work on AI, payments, fraud prevention, and global financial infrastructure.